FAQs

FAQs

How do I order the correct size product?

We encourage our customers to look at the Sizing Chart section of every item they are thinking about purchasing. This is where you will find the “Manufacturer's Recommended Size Chart”. Specific sizing details are listed below the product image. To get the most accurate size, we recommend you find a similar product at home, and measure it in inches and match those measurements to the Manufacturer’s Recommended Size Chart. Unfortunately, every t-shirt maker in the world has some degree of manufacturing tolerance, which is to say, the distance in inches could have up to a 10% variation, plus or minus.

Our women’s category products are a Relaxed Misses Fit. They are cut with a more generous fit and wear like a basic t-shirt.

Is it safe to use my credit card on this site?

Absolutely. Your order is guaranteed 100% secure. All orders are encrypted with 128-bit SSL technology, and no credit card numbers are stored in the database. 

Can I change or cancel my order?

All of our products are custom made as an order comes into our website, we do not have warehouses full of products ready to be delivered. Once an order is placed it goes directly into production. Please note that once an order begins production, you can no longer make any changes and we cannot stop the shipment of your order.

How long does shipping take?

Orders typically take 2 business days for production, but may take up to 5 business days, depending on the items, time of year, etc. After items are made, you will receive a shipping email confirmation with tracking info. Shipping time is in addition to production time. We ship via UPS and Smart Post (a combined service offered by FedEx & USPS) and you can select the type and speed of service that fits your need. Delivery usually takes 2 – 8 business days (in addition to production time) and varies based upon on the type of service you select and the delivery location in the Continental United States.

What is your return policy?

We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge, but we do not accept returns or exchanges for your selection of incorrect items, sizes, designs, spelling, etc. If you have any questions before placing an order, please contact us so we can make sure you get what you want.

Where are your products manufactured and customized?

It's A Life Outfitters orders its blank products from a variety of distributors and manufacturers located in the USA and each product has a label indicating its origin.